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Answers to common questions — and a real person when you need one.
How do I start or manage my membership?
Memberships are handled on our website, tovariworld.com. Sign in there to start your free month or manage your plan; your app unlocks automatically once you're a member.You can start your membership right here in the app — open your Profile and choose a membership. Payment goes through your App Store account, and everything unlocks as soon as the purchase is confirmed.
How do I cancel?
On tovariworld.com, open your Profile and choose Manage or cancel. If you cancel during your free trial you won't be charged.Memberships bought in the app are managed in your device's subscription settings — open Settings, tap your name, then Subscriptions, and choose Tovari. Cancelling before the end of a free trial means you won't be charged.
How do I delete my account and data?
In the app or on the web, go to Profile → Delete account. This removes your profile, photos, messages, answers, and matches from Tovari straight away, and cancels any active subscription. Our operational backups are kept for 14 days, so a deleted account can sit inside a backup file for up to that long before it is pruned.
How do I get a copy of my data, or correct something?
You can export a full copy of your data from your Profile at any time. Some profile fields aren't editable in the app yet — email privacy@tovariworld.com and we'll correct or remove them for you.
How does verification work?
Take a quick verification selfie from your Profile. Once reviewed, you'll get a verified badge so others know you're really you.
How do I report someone or stay safe?
Every profile and conversation has a “⋯” menu with Report and Block. Reports go to our safety team. Never share financial information, and meet new people in public places.
See also our Privacy Policy and Terms.