Privacy Policy
Your trust is the product. Here's exactly what we collect, why, and the control you have. Last updated June 28, 2026.
1. Who we are
Tovari (“Tovari,” “we,” “us”) is an AI-powered compatibility and relationship platform. This policy explains how we handle your information when you use our website and apps (the “Service”). By using Tovari you agree to this policy.
2. Information we collect
To match you meaningfully, we collect:
- Account — name, email, password, date of birth.
- Profile & identity — gender identity, sexual orientation, who you're interested in, relationship intentions, education, career, lifestyle, and optional faith, political, or financial-lifestyle preferences. Some of this is sensitive personal data, which we process only with your consent and to provide matching.
- Compatibility answers — your responses to questionnaire prompts, used to build your Relationship DNA and compatibility scores.
- Location — the city you provide (geocoded to approximate coordinates) for distance-based matching. We do not track precise background location.
- Photos & verification — profile photos you upload, and any selfie you submit for verification (verification selfies are private and used only to confirm identity).
- Messages & activity — messages you send, matches, likes, RSVPs, and how you use the Service.
- Payment — handled by Stripe; we receive subscription status, not your full card number.
- Device & technical — IP, browser, and basic diagnostics.
3. How we use your information
- Build your Relationship DNA and generate curated, compatibility-based introductions.
- Power AI features you choose to use — coaching, the emotional translator, message feedback, and match explanations.
- Keep the community safe (verification, moderation, reports, and blocks).
- Provide events, video sessions, billing, and customer support.
- Improve the Service and communicate with you about it.
4. AI processing
Some features send your content (for example, your compatibility answers, profile summary, or a message you ask us to review) to our AI provider, Anthropic, to generate guidance and compatibility insights. AI coaching is supportive reflection, not professional, medical, legal, or therapeutic advice, and compatibility is guidance, not a guarantee. We do not sell your data, and we do not permit your personal content to be used to train third-party models.
5. How we share information
We share information only as needed to run Tovari:
- Other members — your profile, photos, and the parts of your compatibility you've consented to show. Your private questionnaire answers and verification selfies are never shown to other members; matches see only safe, summarized compatibility.
- Service providers — Supabase (hosting & database), Vercel (hosting), Anthropic (AI), Stripe (payments), and our video provider for events. They process data on our behalf under contract.
- Legal & safety — when required by law or to protect members from harm.
- We never sell your personal information.
6. Your choices and rights
You control your experience from in-app privacy settings — including whether message analysis is enabled, whether insights use conversation history, and what profile details are visible. Depending on where you live (e.g., GDPR/UK GDPR, CCPA/CPRA), you may also have the right to access, correct, export, or delete your data, and to withdraw consent. You can delete your account at any time, and you can contact us at privacy@tovari.app to exercise these rights.
7. How we protect your data
- Private messages are encrypted at rest.
- Row-Level Security isolates each member's data at the database layer.
- Verification selfies are stored privately and reviewed only by authorized staff.
- Access is limited and transmitted over encrypted connections.
No method of storage or transmission is 100% secure, and we cannot and do not guarantee absolute security. To the fullest extent permitted by law, we are not liable for unauthorized access, use, or disclosure resulting from events beyond our reasonable control, and any liability is subject to the limitations in our Terms of Service. Information other members provide (profiles, messages) is theirs — we do not verify or guarantee its accuracy.
8. Data retention
We keep your information while your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we delete or de-identify your personal data within a reasonable period, except where we must retain it by law.
9. Age requirement
Tovari is only for adults 18 and older. We do not knowingly collect information from anyone under 18, and we remove such accounts.
10. International users
We may process and store your information in countries other than yours, including the United States. Where required, we use appropriate safeguards for international transfers.
11. Changes to this policy
We may update this policy as Tovari evolves. We'll post the new date here and, for material changes, notify you in the app.
12. Contact
Questions about your privacy? Reach us at privacy@tovari.app.